How to Submit a Complaint

As per Bylaw 102 complaints may be made against a Registrant for one or more of the following reasons:

(a) Incompetent performance in the Registrants’ regulated practice;

(b) Professional misconduct;

(c) Conduct unbecoming a Registrant;

(d) Breach of the PGA; or

(e) Breach of these Bylaws, including but not limited to a breach of the Code of Ethics attached as Schedule A to these Bylaws.


Complaints must be in writing and must be signed by the complainant. Delivery by electronic means is acceptable. 

To submit a complaint or to inquire about further details of the complaints process contact the CEO/Registrar by email: or phone: 250-380-9292 or by mail: 110- 2800 Bryn Maur Rd., Victoria, BC V9B 3T4.