What are your areas of practice?
My areas of practice are land evaluation, classification, mapping, conservation, and management.
What is your expertise?
My expertise comprises over 30 years of global and local environmental consultancy and non-profit leadership experience. I am an environmental engineer with an MSc in Environmental Management from the University of Stirling, a Professional Communications Certificate from Capilano University, a Certified Service Professional (CSP) Designation from the Institute for Citizen-Centred Service Canada, and a Certified Scrum Master (CSM) Designation from Scrum Alliance®.
Why did you choose the career in which you are currently?
Currently, I am a Project Manager with the Crown Land Transformation Initiative (CLTI), a collaboration with the B.C. Ministry of Land, Water and Resource Stewardship (LWRS) and the Ministry of Forests. The Initiative focuses on the delivery of projects designed to streamline, standardize, and modernize the way the Crown land program is administered under the Land Act in B.C. The goal is to ensure strategies are established to implement changes to support effective long-term resource management, increased human and financial resource efficiency, and improved service delivery.
My current status enables me to lead data-driven solutions with attention to end-user requirements. I focus on the following:
- Balancing sustainable management of B.C.'s natural resources in alignment with the other two provincial mandates of economic development and reconciliation with B.C.'s Indigenous Peoples.
- Accountability for building relationships and balancing partnerships per the United Nations Declaration on the Rights of Indigenous Peoples and the 2019 provincial Declaration on the Rights of Indigenous Peoples Act.
- Applying learnings to operational practices of the LWRS.
- Conducting my work with professionalism, integrity, and respect for the betterment of the lives of the citizens of B.C.
What do you do in a typical workday or week?
According to the behaviour-based CQ Change Intelligence Assessment, I am an Adapter – having combined strengths of a Visionary, Executor, and Coach - who can deal well with change and excel at innovation. Head for strategy and inspiration, hands for tactical and systematic approaches, and heart for engaging and motivating. I strive to be an impact creator and trust the power of collective effort.
As a Project Manager, I use knowledge and project management tools to ensure CLTI projects are delivered on time and on budget. I work closely with the Steering Committee and the Directors of Authorizations to ensure projects provide real value to regional operations through improvements in business efficiencies and client satisfaction reports. I collaborate with Interested Parties to resolve complex problems through innovation and adaptation.
I am privileged to have had the learnings and continuous desire to analyze opportunities and identify gaps to achieve process improvements to implement change. Some examples:
- I introduced and initiated the application of Accessibility principles to all CLTI project documents.
- I adapted Prosci ADKAR® - Awareness, Desire, Knowledge, Ability and Reinforcement - Change Management Model as learnings and tools to CLTI projects for higher efficiency.
- As a CSM, I bring an Agile framework to projects, a focus on needs-listening and iterative development through input-seeking.
With my ongoing commitments:
- As a CSP for citizen-centered service, I focus on putting people first. Thus, I look for approaches to incorporate the Service Value Chain concept, focusing on the outside-in approach for the greater public good and creating strong workplaces with a culture of service excellence.
- I inform and adapt inclusivity awareness to my daily work.
- I continue to listen and learn to build partnerships that support lasting and meaningful reconciliation through ongoing Indigenous learning and reflections.
Describe a challenge encountered in your career and how you resolved it.
I value building relationships first; I am a team player and pride myself on having the ability to have a conversation first to resolve conflict through inclusive engagements and consensus-building problem resolution. I listen to my team, appreciate the new, and embrace diversity in opinions, compiling all voices that enable collective success.
I value the foresight to influence and persuade new ideas for the betterment of people, organizations, and society. I cherish distinctions and diversity as assets when starting projects and building teams. When a diversion of opinions surfaces, I anchor with our common vision, build relationships, hear all opinions, and build trust through clarity and transparency.
I regard a strong presence as a passion for the work and the product to do well. With upward communication, transparency, and reinforcement, I work hard to create awareness and engagement in my project teams to enable successful change for efficiency, especially in today's world where change is constant and adaptation with trusted leadership is less detrimental to teams' effectiveness.
Please share some favourite bonus "perks" and/or experiences from your career.
I have a tendency to visualize the big picture and aspire to know the purpose behind a plan. I am a life-long learner. I seek opportunities to expand my knowledge and strengthen my network. Hence, I am involved with the Innovation in the BC Public Service Group and Behavioural Insights Group, as well as the Technology Innovation Forum and ScrumMaster Guild. I contribute to the Change Champions and the Project Management Community of Practices, and the Human-Centred Design Community. I am privileged that I receive encouragement for professional development in areas of interest and trust to bring innovation to transform existing tools and processes, including championing Accessibility and the GBA+ lens throughout the project cycles.